Parenting is tough in many ways, and as a Mom of two little ones, I know family life takes a toll on the products around us.

We use high quality materials and craftsmanship to make our Parent Bags. 

Your bag is covered for hardware and/or fabric defects on items purchased through authorized Anjie + Ash retailers, for 1 year from your purchase date.

If you are experiencing an issue with any of your Anjie + Ash products, please contact our Customer Care team at (646) 948 - 9966.
You can also e-mail us at hello@anjieandash.com.

If you'd like to receive a replacement bag, we ask that you send us your damaged bag prior to shipping out your replacement.

Please note that our warranty does not cover wear and tear due to normal, proper use of our bags, nor does it cover accidents, spills or defects created from self- or third-party repairs or alterations.

If you purchased your items through an unauthorized retailer or secondhand, this will not be covered under the warranty.

Feel free to contact us in the event that you are experiencing issues with a product that is not under warranty as we may be able to offer some ideas for repair.